Top Talent like Morgan are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Morgan Amwayi

Sales & Business Development Manager
Available for hire fromNegotiable
Contracts
Dynamic Account Executive with Expertise in Customer Experience and Revenue Growth
With over five years of experience in sales and customer service, I've consistently delivered measurable results across various industries, including SaaS, logistics, and insurance. My approach combines strategic planning with hands-on execution, significantly improving client satisfaction and revenue growth. Client Engagement: Successfully managed a diverse portfolio of B2B and B2C clients, achieving a 25% increase in customer retention through personalized service and proactive communication. Sales Performance: Exceeded sales targets by an average of 20% annually, contributing to a cumulative revenue increase of $1.5 million over three years. Operational Efficiency: Implemented CRM solutions like Salesforce and Cisco Jabber to streamline workflows, resulting in a 30% reduction in response times and improved data accuracy. Cross-Functional Collaboration: Led initiatives that bridged gaps between sales, customer support, and logistics teams, enhancing overall service delivery and client satisfaction. I'm dedicated to continuous improvement and leveraging data-driven insights to inform decision-making. Let's talk about how I can contribute to your organization's success.

Work History

A

Account Executive

Assurant• Managed customer-escalated issues, ensuring amicable resolutions. • Spearheaded deep-dive analysis of 50+ cases weekly, accelerating claims resolution by 35%. • Gathered customer feedback to enhance products and services, coached junior employees, and updated knowledge about company offerings.
N

Business Development Manager

Ntavani KeAug 2018 - Apr 2025 • 6 yrs 9 mos• Conducted in-depth market research to guide product development decisions based on consumer preferences, competitor analysis, and industry trends. • Oversaw the development and launch of new apparel products that resonated with the target market, resulting in strong sales.
C

Logistics Officer

CITYSPRINT FULFILLMENT CENTREJan 2024 - Jun 2024 • 6 mos• Coordinated goods movement to clients across 35 counties, leading to optimized supply chain and 15% cost reduction. • Supervised 18 counties and 20+ field agents, resulting in improved delivery times and customer retention. • Analyzed supply chain data to formulate strategies for cost reduction and efficiency improvement.
B

Sales Executive

Beyondxy ConsultingMar 2023 - Sep 2023 • 7 mos• Conducted cold and warm calls to secure new accounts and generate qualified leads for increased sales. • Spearheaded B2B sales cycles and managed accounts to provide tailored grant solutions. • Achieved a significant increase in revenue through successful account acquisitions and sales strategies.
K

Sales Specialist

KAROPAYJul 2022 - Dec 2022 • 6 mos• Achieved a 20% growth in sales performance by evaluating market availability and developing key customer relationships. • Conducted site visits to assess needs and contributed to the finalization of the M-SOMA app.
A

Account Executive

Altruist Technologies Pvt. Ltd.Feb 2022 - Dec 2022 • 11 mos• Leveraged CRM for data analysis to improve personalized interactions and gain insights, showcasing solution-selling methodologies. • Resolved complex issues, resulting in a 20% reduction in complaints. • Educated over 10 customers daily on sales opportunities to drive revenue growth.
S

Sales Representative

SwvlSep 2020 - Mar 2021 • 7 mos-Conducted market research to identify new business opportunities and stay informed on industry trends and competitors.
T

Receptionist

The kenyan Boys ChoirMay 2017 - Mar 2020 • 2 yrs 11 mosDemonstrated strong organizational skills along with verbal and written proficiency to effectively manage appointments and client records, while resolving issues and providing exceptional customer service to enhance satisfaction and business efficiency.

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Dynamic Account Executive with Expertise in Customer Experience and Revenue Growth
With over five years of experience in sales and customer service, I've consistently delivered measurable results across various industries, including SaaS, logistics, and insurance. My approach combines strategic planning with hands-on execution, significantly improving client satisfaction and revenue growth. Client Engagement: Successfully managed a diverse portfolio of B2B and B2C clients, achieving a 25% increase in customer retention through personalized service and proactive communication. Sales Performance: Exceeded sales targets by an average of 20% annually, contributing to a cumulative revenue increase of $1.5 million over three years. Operational Efficiency: Implemented CRM solutions like Salesforce and Cisco Jabber to streamline workflows, resulting in a 30% reduction in response times and improved data accuracy. Cross-Functional Collaboration: Led initiatives that bridged gaps between sales, customer support, and logistics teams, enhancing overall service delivery and client satisfaction. I'm dedicated to continuous improvement and leveraging data-driven insights to inform decision-making. Let's talk about how I can contribute to your organization's success.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Morgan are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Morgan Amwayi

Sales & Business Development Manager
Available for hire fromNegotiable
Contracts

Work History

A

Account Executive

Assurant• Managed customer-escalated issues, ensuring amicable resolutions. • Spearheaded deep-dive analysis of 50+ cases weekly, accelerating claims resolution by 35%. • Gathered customer feedback to enhance products and services, coached junior employees, and updated knowledge about company offerings.
N

Business Development Manager

Ntavani KeAug 2018 - Apr 2025 • 6 yrs 9 mos• Conducted in-depth market research to guide product development decisions based on consumer preferences, competitor analysis, and industry trends. • Oversaw the development and launch of new apparel products that resonated with the target market, resulting in strong sales.
C

Logistics Officer

CITYSPRINT FULFILLMENT CENTREJan 2024 - Jun 2024 • 6 mos• Coordinated goods movement to clients across 35 counties, leading to optimized supply chain and 15% cost reduction. • Supervised 18 counties and 20+ field agents, resulting in improved delivery times and customer retention. • Analyzed supply chain data to formulate strategies for cost reduction and efficiency improvement.
B

Sales Executive

Beyondxy ConsultingMar 2023 - Sep 2023 • 7 mos• Conducted cold and warm calls to secure new accounts and generate qualified leads for increased sales. • Spearheaded B2B sales cycles and managed accounts to provide tailored grant solutions. • Achieved a significant increase in revenue through successful account acquisitions and sales strategies.
K

Sales Specialist

KAROPAYJul 2022 - Dec 2022 • 6 mos• Achieved a 20% growth in sales performance by evaluating market availability and developing key customer relationships. • Conducted site visits to assess needs and contributed to the finalization of the M-SOMA app.
A

Account Executive

Altruist Technologies Pvt. Ltd.Feb 2022 - Dec 2022 • 11 mos• Leveraged CRM for data analysis to improve personalized interactions and gain insights, showcasing solution-selling methodologies. • Resolved complex issues, resulting in a 20% reduction in complaints. • Educated over 10 customers daily on sales opportunities to drive revenue growth.
S

Sales Representative

SwvlSep 2020 - Mar 2021 • 7 mos-Conducted market research to identify new business opportunities and stay informed on industry trends and competitors.
T

Receptionist

The kenyan Boys ChoirMay 2017 - Mar 2020 • 2 yrs 11 mosDemonstrated strong organizational skills along with verbal and written proficiency to effectively manage appointments and client records, while resolving issues and providing exceptional customer service to enhance satisfaction and business efficiency.

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.