Kaylie Nguyen

As a Human-Centered Design enthusiast, I'm passionate about designing products for people, and with people, to empower everyone to reach their full potential.

Work History

UX Design Intern

MicrosoftInternJun 2024 - Sep 2024 • 4 mos- Led the design process for revamping the interface and navigation of the Azure for Students (A4S) web platform, increasing user engagement of around 200,000 students around the world. - Created an AI-powered feature for the platform by integrating Microsoft Copilot, which provides real-time support and personalized guidance for around 50% of new users. - Communicated design ideas with 10+ cross-functional stakeholders and collaborators (product managers, engineers, designers, researchers) using wireframes, user flows, and prototypes. - Surveyed 130+ students, analyzed NPS comments from 1000+ platform users, and conducted usability testing with 9 students to make research-driven, user-centered design decisions.

UX Design Intern

Sharing ExcessApr 2023 - Sep 2023 • 6 mos- Led an end-to-end UX project: from conducting user research and participatory design, prototyping design solutions, to collaborating with PM and engineers to usability test and iterate on the design for high-quality implementation. - Designed a responsive web app that streamlined warehouse employees’ complex work process, reducing repetitive tasks by 70% and minimized the risk of human error and data discrepancies by 75%. - Optimized the company’s design system and website, increasing website traffic by 30% and user engagement by 75%. - Had the project nominated for the New Talent category of UX Design Awards 2024 - a Global Competition for Excellent Experiences.

Research Assistant

Drexel University College of Computing & InformaticsJun 2022 - Sep 2023 • 1 yr 4 mos- Published two research papers at ACM CHI 2023 and 2024 - the premier international conference of Human-Computer Interaction (acceptance rate 20-25%). - Collaborated with professors and PhD students to conduct surveys and user interviews on adolescents’ perspectives and experience with mental health peer mentoring. - Analyzed 500+ social media conversations and 120+ survey responses on Microsoft Excel using qualitative coding method. - Visualized the data results in 50+ bar graphs and transformed them into research findings and design opportunities.

Education

Drexel University

Bachelor of Science - BS, User Experience & Interaction Design2021 - Present

Similar Pangeans

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.

Available Now

Book a Call

UX Design Intern @ ex-Microsoft || UX Design Awards 2024 Nominee || Published Researcher (x2) @ ACM CHI || UX Student @ Drexel University

As a Human-Centered Design enthusiast, I'm passionate about designing products for people, and with people, to empower everyone to reach their full potential.