Top Talent like Stephanie are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Stephanie Mao

Project Manager
Customer Success Manager
Operations Manager
Chicago, IL, US
Project Management
Program Management
Management Consulting
Cross-functional collaboration
Go-to-market Strategy
Strategy & Business Development
Client Management
Microsoft Office
Microsoft Excel
Business Operations
Customer Service
Business Strategy
Customer Experience
Critical Thinking
Analytics
Consumer Relations
Strategic Planning
Healthcare
Customer Relationship Management
Client Communication
Data Analysis
Project Planning
G-Suite
Analytical Thinking
Account Management
Problem Solving
Available for hire fromNegotiable
Contracts
Detail-oriented professional with experience in project management, customer success, and business operations across healthcare and finance industries
I'm passionate about helping businesses with project, team, and operations management to help them scale and grow their revenue. I have 8+ years of experience across diverse industries, including operations for a Fortune 15 bank, management consulting for Fortune 500 pharmaceutical companies, and growth strategy & operations for a Series D digital health startup. Let me bring my expertise to your project and ensure its success!

Work History

B

Strategy and Operations

Blink HealthFeb 2022 - Oct 2024 • 2 yrs 9 mos- Partner to 10+ Pharma clients, providing strategic and analytical support to drive account growth - Collaborated cross-functionally to launch new client programs and develop new product features/workflows
Z

Healthcare Consultant

ZS AssociatesFull-time EmployeeJul 2018 - Feb 2022 • 3 yrs 8 mos- Worked on 10+ projects across strategy, operations, marketing, sales, and customer insights in the pharmaceutical and life sciences space - Led global teams across multiple time zones and workstreams
J

Operations Analyst

JPMorgan Chase & Co.Full-time EmployeeJul 2016 - Jul 2018 • 2 yrs 1 mo- Assessed customer journeys to propose improvements for digital platforms, marketing strategies, and operational processes - Maintained 7 daily Excel scorecards, delivering operational insights to 20+ home lending managers and 500+ representatives - Defined and streamlined controls, processes, and documentation to remediate gaps in existing global compliance practices

Education

U

University of Michigan College of Engineering

Bachelor’s Degree, Chemical Engineering

Similar Pangeans

Jennifer Ciostek

Vice President - Program and Project Management in Financial Services
Project Management • Social Media Marketing • Data Analysis • 16 years of exp. • Phoenixville, PA, US

Kimberly Hammond

Global Operations Executive | Strategic Leadership | Process Optimization & Scaling | Lean Six Sigma Black Belt
Operations Management • 9 years of exp. • New York, NY, US

Mason Kimbarovsky

Versatile business and finance operations specialist with a proven record in automation and strategic growth
Operations Management • Financial Analysis • Product Management • 1 years of exp. • Chicago, IL, US

Serena D

Certified Project Manager and Operations Specialist with Expertise in Healthcare and Pharmaceuticals
Project Management • Operations Management • Product Management • 20 years of exp. • Philadelphia, PA, US

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Detail-oriented professional with experience in project management, customer success, and business operations across healthcare and finance industries
I'm passionate about helping businesses with project, team, and operations management to help them scale and grow their revenue. I have 8+ years of experience across diverse industries, including operations for a Fortune 15 bank, management consulting for Fortune 500 pharmaceutical companies, and growth strategy & operations for a Series D digital health startup. Let me bring my expertise to your project and ensure its success!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Similar Pangeans

Jennifer Ciostek

Vice President - Program and Project Management in Financial Services
Project Management • Social Media Marketing • Data Analysis • 16 years of exp. • Phoenixville, PA, US

Kimberly Hammond

Global Operations Executive | Strategic Leadership | Process Optimization & Scaling | Lean Six Sigma Black Belt
Operations Management • 9 years of exp. • New York, NY, US

Mason Kimbarovsky

Versatile business and finance operations specialist with a proven record in automation and strategic growth
Operations Management • Financial Analysis • Product Management • 1 years of exp. • Chicago, IL, US

Serena D

Certified Project Manager and Operations Specialist with Expertise in Healthcare and Pharmaceuticals
Project Management • Operations Management • Product Management • 20 years of exp. • Philadelphia, PA, US

Top Talent like Stephanie are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Stephanie Mao

Project Manager
Customer Success Manager
Operations Manager
Chicago, IL, US
Project Management
Program Management
Management Consulting
Cross-functional collaboration
Go-to-market Strategy
Strategy & Business Development
Client Management
Microsoft Office
Microsoft Excel
Business Operations
Customer Service
Business Strategy
Customer Experience
Critical Thinking
Analytics
Consumer Relations
Strategic Planning
Healthcare
Customer Relationship Management
Client Communication
Data Analysis
Project Planning
G-Suite
Analytical Thinking
Account Management
Problem Solving
Available for hire fromNegotiable
Contracts

Work History

B

Strategy and Operations

Blink HealthFeb 2022 - Oct 2024 • 2 yrs 9 mos- Partner to 10+ Pharma clients, providing strategic and analytical support to drive account growth - Collaborated cross-functionally to launch new client programs and develop new product features/workflows
Z

Healthcare Consultant

ZS AssociatesFull-time EmployeeJul 2018 - Feb 2022 • 3 yrs 8 mos- Worked on 10+ projects across strategy, operations, marketing, sales, and customer insights in the pharmaceutical and life sciences space - Led global teams across multiple time zones and workstreams
J

Operations Analyst

JPMorgan Chase & Co.Full-time EmployeeJul 2016 - Jul 2018 • 2 yrs 1 mo- Assessed customer journeys to propose improvements for digital platforms, marketing strategies, and operational processes - Maintained 7 daily Excel scorecards, delivering operational insights to 20+ home lending managers and 500+ representatives - Defined and streamlined controls, processes, and documentation to remediate gaps in existing global compliance practices

Education

U

University of Michigan College of Engineering

Bachelor’s Degree, Chemical Engineering

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.