Top Talent like Sarah are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Sarah Dillon

Operations Manager
Grand Rapids, MI, US
Systems Management
Emails
Social Media Communications
Interpersonal skills
Client Communication
Strategic Communications
Script Editing
Communication
Google Drive
Microsoft Excel
Microsoft Word
G-Suite
Microsoft Office
QuickBooks
Available for hire fromNegotiable
Contracts
Strategic Operations Professional with Expertise in Workflow Optimization
Operations professional with nearly a decade of experience optimizing workflows, driving automation, and improving internal processes. Proven success in streamlining operations, managing high-volume scheduling, and implementing digital tools to increase efficiency, reduce manual work, and enhance team productivity.

Work History

D

Office Administrator

Digital Dental Systems IntegrationJan 2022 - Oct 2023 • 1 yr 10 mosLed client communications and enhanced email automation, reducing manual outreach and improving response time. Scheduled and coordinated technical staff for on-site help desk support and project execution, utilizing NinjaOne software for service tickets, scheduling, and documentation tracking to improve service efficiency.
N

Assistant Practice Manager

Natural Health Improvement CenterAug 2019 - Feb 2022 • 2 yrs 7 mosOptimized scheduling and operations, ensuring full provider schedules and improving patient experience. Managed digital content and marketing, overseeing social media and website updates to drive patient engagement. Developed patient education materials, working closely with doctors to create simplified resources that improved patient understanding. Transitioned clinic operations during COVID-19, implementing telehealth solutions and ensuring compliance with health regulations. Streamlined front-office workflows, improving efficiency in appointment scheduling, phone support, and patient communications. Tracked key performance metrics, including commission reports, office visits, and patient retention data, providing insights to leadership.
D

Administrative Assistant

Design 1 Salon SpaJul 2015 - Aug 2019 • 4 yrs 2 mosManaged complex scheduling across five locations, handling 50+ daily appointments for multiple service providers. Maintained brand consistency by using approved phone scripting and handling client communications professionally. Optimized client scheduling, identifying service timing needs and ensuring accurate bookings. Resolved client issues, balancing professionalism with efficiency to maintain high customer satisfaction rates.
A

Sales Associate and Denim Expert

AMERICAN EAGLE OUTFITTERS INC.Jul 2015 - Jun 2018 • 3 yrs

Education

U

Unity Christian High School

2004 - 2008

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Strategic Operations Professional with Expertise in Workflow Optimization
Operations professional with nearly a decade of experience optimizing workflows, driving automation, and improving internal processes. Proven success in streamlining operations, managing high-volume scheduling, and implementing digital tools to increase efficiency, reduce manual work, and enhance team productivity.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Sarah are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Sarah Dillon

Operations Manager
Grand Rapids, MI, US
Systems Management
Emails
Social Media Communications
Interpersonal skills
Client Communication
Strategic Communications
Script Editing
Communication
Google Drive
Microsoft Excel
Microsoft Word
G-Suite
Microsoft Office
QuickBooks
Available for hire fromNegotiable
Contracts

Work History

D

Office Administrator

Digital Dental Systems IntegrationJan 2022 - Oct 2023 • 1 yr 10 mosLed client communications and enhanced email automation, reducing manual outreach and improving response time. Scheduled and coordinated technical staff for on-site help desk support and project execution, utilizing NinjaOne software for service tickets, scheduling, and documentation tracking to improve service efficiency.
N

Assistant Practice Manager

Natural Health Improvement CenterAug 2019 - Feb 2022 • 2 yrs 7 mosOptimized scheduling and operations, ensuring full provider schedules and improving patient experience. Managed digital content and marketing, overseeing social media and website updates to drive patient engagement. Developed patient education materials, working closely with doctors to create simplified resources that improved patient understanding. Transitioned clinic operations during COVID-19, implementing telehealth solutions and ensuring compliance with health regulations. Streamlined front-office workflows, improving efficiency in appointment scheduling, phone support, and patient communications. Tracked key performance metrics, including commission reports, office visits, and patient retention data, providing insights to leadership.
D

Administrative Assistant

Design 1 Salon SpaJul 2015 - Aug 2019 • 4 yrs 2 mosManaged complex scheduling across five locations, handling 50+ daily appointments for multiple service providers. Maintained brand consistency by using approved phone scripting and handling client communications professionally. Optimized client scheduling, identifying service timing needs and ensuring accurate bookings. Resolved client issues, balancing professionalism with efficiency to maintain high customer satisfaction rates.
A

Sales Associate and Denim Expert

AMERICAN EAGLE OUTFITTERS INC.Jul 2015 - Jun 2018 • 3 yrs

Education

U

Unity Christian High School

2004 - 2008

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.