Top Talent like Nyana are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Nyana Dorsey

Customer Success Manager
Washington, DC, US
Office Assistant
Front Desk Services
Office Administration
Scheduling
Website Management
Data Entry
Customer Service
Web Research
Available for hire fromNegotiable
Full-Time Roles
Contracts
People person in office or over the phone with a passion for customer service.
Highly experienced in customer service with a passion for entrepreneurship that fulfills the needs of people. I prioritize maintaining a good reputation for the company & effective relationships with customers. My strong background in office jobs, and a talent for writing, I’ve helped company’s achieve their goals by helping customers with what they need. When I’m not working, you can catch me in the nature or traveling somewhere new!

Projects

BSU Event

Served customers for peach cobbler & helped host the school event for the cultural fair!

Work History

M

Student Assistant

Mount Saint Mary’s university Sep 2022 - Dec 2022 • 4 mos• Create and manage marketing materials via Canva for 5+ events to increase awareness and attendance • Update website with correct dates and manage the excel sheets and documentation to ensure consistency • Operate front desk in absence of supervisor to answer student questions via phone or in-person • Provide clerical support to advisement staff by checking in students, picking up mail, processing and filing paperwork, and scheduling appointments • Instruct students on completing forms and ensure they are adhering to college policies & procedures • Represent the department in a professional manner by assisting at 5 events
M

Store Clerk & Cook

Magruders Jul 2022 - Aug 2022 • 2 mos• Manage store inventory by receiving deliveries, stocking shelves and moving merchandise • Communicate with over 50+ customers as a clerk and assist with any purchases and needs such as carrying out the purchase to their car • Prepare 30+ orders a day as the cook at the deli section and prepare several dishes such as the beet salad • Ensure compliance with food safety codes by cleaning the kitchen, floors, and cooking stations
N

Babysitter

Neighbors Sep 2021 - Aug 2022 • 1 yr• Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments • Assisted two children with homework assignments and special projects • Prepared healthy, age-appropriate snacks and meals and maintained up-to-date emergency contact lists
A

Front Desk & Elder Care Volunteer

Angles of Mercy home health care servicesFeb 2018 - Aug 2022 • 4 yrs 7 mos• Assisted with the needs of elderly residents and helped prepare meals, pass out water etc. • Managed phone calls, made copies, and helped in clerical duties • Spoke with community organizations to boost outreach and highlight programs successes
M

Library student assistant

McKinley technology high school Jan 2019 - Feb 2019 • 2 mos• Answered questions in-person, by phone, and email and assisted in returning and checking out books • Kept library shelves and printed materials well-stocked and organized according to established system • Managed the current collection by sorting out heavily worn items and keeping updated records • Organized special projects and programs that serviced community needs attended by 50+ students
A

Leasing Agent

Alexan Florence - Provides current and prospective residents with the best possible customer service to retain residents and lease properties. - Discovers, engages, and advances each prospect and follow up until they have set an appointment, found a home within our portfolio, or decided not to move. - Displays a high level of integrity and professionalism at all times in dealing with residents, prospects, employees, and outside contacts. - Handles incoming sales by phone, email, and online chat. - Provides information regarding specific communities as well as services offered with the goal of generating leases for the sites. - Logs all activity into company provided databases (Pivotal/PCIC, One Site, Interactive Pricing Application) in a timely and accurate manner. - Accurately communicates the benefits and features of the property portfolio. - Stays up to date with all promotions/leasing incentives. - Provides accurate information to residents and prospects in a courteous manner and fills all reasonable requests or requirements. - Maintains company’s customer service and sales standards.

Education

Mount Saint Mary’s University

Bachelors , Business & Psychology Aug 2022 - Present

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
People person in office or over the phone with a passion for customer service.
Highly experienced in customer service with a passion for entrepreneurship that fulfills the needs of people. I prioritize maintaining a good reputation for the company & effective relationships with customers. My strong background in office jobs, and a talent for writing, I’ve helped company’s achieve their goals by helping customers with what they need. When I’m not working, you can catch me in the nature or traveling somewhere new!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Nyana are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Nyana Dorsey

Customer Success Manager
Washington, DC, US
Office Assistant
Front Desk Services
Office Administration
Scheduling
Website Management
Data Entry
Customer Service
Web Research
Available for hire fromNegotiable
Full-Time Roles
Contracts

Projects

BSU Event

Served customers for peach cobbler & helped host the school event for the cultural fair!

Work History

M

Student Assistant

Mount Saint Mary’s university Sep 2022 - Dec 2022 • 4 mos• Create and manage marketing materials via Canva for 5+ events to increase awareness and attendance • Update website with correct dates and manage the excel sheets and documentation to ensure consistency • Operate front desk in absence of supervisor to answer student questions via phone or in-person • Provide clerical support to advisement staff by checking in students, picking up mail, processing and filing paperwork, and scheduling appointments • Instruct students on completing forms and ensure they are adhering to college policies & procedures • Represent the department in a professional manner by assisting at 5 events
M

Store Clerk & Cook

Magruders Jul 2022 - Aug 2022 • 2 mos• Manage store inventory by receiving deliveries, stocking shelves and moving merchandise • Communicate with over 50+ customers as a clerk and assist with any purchases and needs such as carrying out the purchase to their car • Prepare 30+ orders a day as the cook at the deli section and prepare several dishes such as the beet salad • Ensure compliance with food safety codes by cleaning the kitchen, floors, and cooking stations
N

Babysitter

Neighbors Sep 2021 - Aug 2022 • 1 yr• Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments • Assisted two children with homework assignments and special projects • Prepared healthy, age-appropriate snacks and meals and maintained up-to-date emergency contact lists
A

Front Desk & Elder Care Volunteer

Angles of Mercy home health care servicesFeb 2018 - Aug 2022 • 4 yrs 7 mos• Assisted with the needs of elderly residents and helped prepare meals, pass out water etc. • Managed phone calls, made copies, and helped in clerical duties • Spoke with community organizations to boost outreach and highlight programs successes
M

Library student assistant

McKinley technology high school Jan 2019 - Feb 2019 • 2 mos• Answered questions in-person, by phone, and email and assisted in returning and checking out books • Kept library shelves and printed materials well-stocked and organized according to established system • Managed the current collection by sorting out heavily worn items and keeping updated records • Organized special projects and programs that serviced community needs attended by 50+ students
A

Leasing Agent

Alexan Florence - Provides current and prospective residents with the best possible customer service to retain residents and lease properties. - Discovers, engages, and advances each prospect and follow up until they have set an appointment, found a home within our portfolio, or decided not to move. - Displays a high level of integrity and professionalism at all times in dealing with residents, prospects, employees, and outside contacts. - Handles incoming sales by phone, email, and online chat. - Provides information regarding specific communities as well as services offered with the goal of generating leases for the sites. - Logs all activity into company provided databases (Pivotal/PCIC, One Site, Interactive Pricing Application) in a timely and accurate manner. - Accurately communicates the benefits and features of the property portfolio. - Stays up to date with all promotions/leasing incentives. - Provides accurate information to residents and prospects in a courteous manner and fills all reasonable requests or requirements. - Maintains company’s customer service and sales standards.

Education

Mount Saint Mary’s University

Bachelors , Business & Psychology Aug 2022 - Present

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.