Top Talent like Nkeoma are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Nkeoma Onuorah

Customer Success Manager
Growth Marketing Manager
Sales Operations Manager
New York, NY, US
Open to relocation
Top Earner
Agile
Cross-functional collaboration
Salesforce
Sales Management
Customer Experience
Consumer Relations
Marketing
Graph Databases
Management
Influencer Outreach
SaaS
Cold Call
Outbound Sales
Customer Service
HubSpot
Account Management
Outreach
Client Communication
Account Executive
Customer Relationship Management
Client Management
Zoho CRM
CRM
Pipedrive
Sales
Available for hire fromNegotiable
Full-Time Roles
Contracts
Senior Client Success Manager | CRM Optimization & Automation | Driving Retention & Growth with CRM Customization through HTML/CSS, API Integrations
A client-first ecosystems architect that removes friction, empower teams, and deliver results at scale by bridging the gap between client relationships and technical execution by leveraging my background in Computer Information Systems (CIS) to deliver scalable client success marketing frameworks. I bring hands-on expertise in CRM customization through HTML/CSS, API integrations, workflow automation, database management, and LLM-powered analytics, not just for efficiency, but for real impact, leading to automated health scoring, AI-driven segmentation, predictive churn models, and seamless Salesforce/HubSpot integrations. My approach is to combine the human connection clients expect with the technical intelligence organizations need. This fusion ensures that success strategies are backed by real-time data and automation, not just intuition.

Work History

M

SENIOR CLIENT SUCCESS MANAGER

Mantra Digital Marketing Agency - Legal Growth MarketingFull-time EmployeeProduct Adoption: Drove a 45% increase in product adoption by developing and delivering tailored training programs and resources for clients. Reduced Churn: Implemented proactive churn-reduction initiatives, reducing customer churn by 60% within the first six months of tenure. Cross-functional team collaboration: Applied Agile methodology to lead and coordinate efforts across marketing, sales, and product teams, executing integrated campaigns that resulted in a 50% improvement in project delivery times and an 80% increase in team alignment and productivity. Legal Compliance: Collaborated with legal and compliance teams to review contracts and marketing materials, ensuring compliance with FTC regulations and maintaining legal integrity. Campaign Management: Managed multi-channel paid media and pay-per-lead campaigns using Google Ads, Meta Ads Manager, and Linkedin Ads, achieving a 45% increase in lead conversions. Data-Driven Strategy: Leveraged HubSpot and Salesforce CRM analytics to identify sales opportunities, driving a 30% increase in upsell revenue. Process Optimization: Automated client onboarding - launch workflows with Zapier and Make.com, reducing onboarding and launch time by 25%. Stakeholder Reporting: Created interactive performance dashboards using Microsoft Power BI, improving client reporting efficiency by 40% when . Client Engagement: Utilized LinkedIn Sales Navigator and Apollo.io for targeted outreach, increasing new business opportunities by 25%.
M

JUNIOR ACCOUNT EXECUTIVE

Mantra Digital Marketing Agency - Legal Growth MarketingFeb 2020 - Jan 2021 • 1 yrPromotion & Leadership: Promoted from Marketing Account Executive to Senior Client Success Manager for delivering measurable business growth and operational improvements. Spearheaded the integration of HubSpot into the sales team workflow, resulting in a 50% increase in lead conversions and more personalized client interactions. Utilized Microsoft Power BI to analyze sales data and customer trends, leading to strategic insights that drove a remarkable 60% increase in sales revenue. Successfully accelerated the sales cycle by implementing tools like Proposify to help streamline processes, optimize communication, and improve efficiency measures, resulting in a remarkable 70% reduction in the sales cycle timeline.
C

COMMUNITY BOARD MARKETING INTERN

City Of New York Community Board 17 InternOct 2023 - Dec 2024 • 1 yr 3 mosManaged event logistics and stakeholder correspondence, improving workflow efficiency by 20%. Developed databases to track community concerns, enhancing response times and accountability using Airtable. Assisted in creating digital content for community event promotions, increasing attendance by 15%. Introduced, onboarded, and trained the members on the NationBuilder content management system, improving event promotion efficiency by 25% and enhancing community engagement tracking.
T

ACCOUNT EXECUTIVE

Tally Taylor INC - New Hyde Park NY, NY Full-time EmployeeSep 2017 - Jan 2019 • 1 yr 5 mosLeveraged CRM data analytics from HubSpot to deploy marketing initiatives, resulting in a 20% growth in sales. Introduced, onboarded, and trained team members on Apollo.io, enhancing outreach capabilities and improving lead management efficiency by 40%. Collaborated with the engineering and product teams to identify opportunities for platform enhancements, resulting in a 30% improvement in product performance. Utilize LinkedIn Sales Navigator to identify and connect with potential clients, resulting in a 25% increase in new business opportunities.
M

SENIOR CLIENT SUCCESS MANAGER

Mantra Digital Marketing Agency - Legal Growth MarketingFull-time EmployeeProduct Adoption: Drove a 45% increase in product adoption by developing and delivering tailored training programs and resources for clients. Reduced Churn: Implemented proactive churn-reduction initiatives, reducing customer churn by 35% within the first six months of tenure. Cross-functional team collaboration: Applied Agile methodology to lead and coordinate efforts across marketing, sales, and product teams, executing integrated campaigns that resulted in a 30% improvement in project delivery times and a 20% increase in team alignment and productivity. Legal Compliance: Collaborated with legal and compliance teams to review contracts and marketing materials, ensuring compliance with FTC regulations and maintaining legal integrity. Campaign Management: Managed multi-channel paid media and pay-per-lead campaigns using Google Ads, Meta Ads Manager, and Linkedin Ads, achieving a 45% increase in lead conversions. Data-Driven Strategy: Leveraged HubSpot and Salesforce CRM analytics to identify sales opportunities, driving a 30% increase in upsell revenue. Process Optimization: Automated client onboarding - launch workflows with Zapier and Make.com, reducing onboarding and launch time by 25%. Stakeholder Reporting: Created interactive performance dashboards using Microsoft Power BI, improving client reporting efficiency by 40% when . Client Engagement: Utilized LinkedIn Sales Navigator and Apollo.io for targeted outreach, increasing new business opportunities by 25%.
Reviews
Exceeds Expectations
Exceeds ExpectationsRecommended by clients 1 times.
Exceeds Expectations
Top EarnerHas earned $5k+ on Pangea.
Nkeoma has received Kudos for:
Reliability (1)

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Education

M

Medgar Evers College

Bachelor’s Degree , Computer Information Systems - Network Sytems Management

Similar Pangeans

Milena Donahue

Client Success Manager | Customer Service Manager | Accounts Manager | CRM Management & Multichannel Customer Support, Data Analysis, Process Improvement | Professional Available for Opportunities
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Sarah A.

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Oluwasegun Dada

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Growth Marketing Management • 10 years of exp. • Davenport, IA, US

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Senior Client Success Manager | CRM Optimization & Automation | Driving Retention & Growth with CRM Customization through HTML/CSS, API Integrations
A client-first ecosystems architect that removes friction, empower teams, and deliver results at scale by bridging the gap between client relationships and technical execution by leveraging my background in Computer Information Systems (CIS) to deliver scalable client success marketing frameworks. I bring hands-on expertise in CRM customization through HTML/CSS, API integrations, workflow automation, database management, and LLM-powered analytics, not just for efficiency, but for real impact, leading to automated health scoring, AI-driven segmentation, predictive churn models, and seamless Salesforce/HubSpot integrations. My approach is to combine the human connection clients expect with the technical intelligence organizations need. This fusion ensures that success strategies are backed by real-time data and automation, not just intuition.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Similar Pangeans

Milena Donahue

Client Success Manager | Customer Service Manager | Accounts Manager | CRM Management & Multichannel Customer Support, Data Analysis, Process Improvement | Professional Available for Opportunities
Operations Management • 18 years of exp. • New York, NY, US

Sarah A.

Senior Client Success Manager | Digital Marketing & Communications | Customer Experience Expert
Growth Marketing Management • Social Media Marketing • Customer Success • 9 years of exp. • Mississauga, ON, CA

Oluwasegun Dada

Sales and Client Success Manager. Best of both worlds
Customer Success • Sales & Business Development • Project Management • 7 years of exp. • California City, CA, US

Ariel Wells

Digital Strategist, Project Manager & Growth Marketing Leader
Growth Marketing Management • 10 years of exp. • Davenport, IA, US

Top Talent like Nkeoma are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Nkeoma Onuorah

Customer Success Manager
Growth Marketing Manager
Sales Operations Manager
New York, NY, US
Open to relocation
Top Earner
Agile
Cross-functional collaboration
Salesforce
Sales Management
Customer Experience
Consumer Relations
Marketing
Graph Databases
Management
Influencer Outreach
SaaS
Cold Call
Outbound Sales
Customer Service
HubSpot
Account Management
Outreach
Client Communication
Account Executive
Customer Relationship Management
Client Management
Zoho CRM
CRM
Pipedrive
Sales
Available for hire fromNegotiable
Full-Time Roles
Contracts

Work History

M

SENIOR CLIENT SUCCESS MANAGER

Mantra Digital Marketing Agency - Legal Growth MarketingFull-time EmployeeProduct Adoption: Drove a 45% increase in product adoption by developing and delivering tailored training programs and resources for clients. Reduced Churn: Implemented proactive churn-reduction initiatives, reducing customer churn by 60% within the first six months of tenure. Cross-functional team collaboration: Applied Agile methodology to lead and coordinate efforts across marketing, sales, and product teams, executing integrated campaigns that resulted in a 50% improvement in project delivery times and an 80% increase in team alignment and productivity. Legal Compliance: Collaborated with legal and compliance teams to review contracts and marketing materials, ensuring compliance with FTC regulations and maintaining legal integrity. Campaign Management: Managed multi-channel paid media and pay-per-lead campaigns using Google Ads, Meta Ads Manager, and Linkedin Ads, achieving a 45% increase in lead conversions. Data-Driven Strategy: Leveraged HubSpot and Salesforce CRM analytics to identify sales opportunities, driving a 30% increase in upsell revenue. Process Optimization: Automated client onboarding - launch workflows with Zapier and Make.com, reducing onboarding and launch time by 25%. Stakeholder Reporting: Created interactive performance dashboards using Microsoft Power BI, improving client reporting efficiency by 40% when . Client Engagement: Utilized LinkedIn Sales Navigator and Apollo.io for targeted outreach, increasing new business opportunities by 25%.
M

JUNIOR ACCOUNT EXECUTIVE

Mantra Digital Marketing Agency - Legal Growth MarketingFeb 2020 - Jan 2021 • 1 yrPromotion & Leadership: Promoted from Marketing Account Executive to Senior Client Success Manager for delivering measurable business growth and operational improvements. Spearheaded the integration of HubSpot into the sales team workflow, resulting in a 50% increase in lead conversions and more personalized client interactions. Utilized Microsoft Power BI to analyze sales data and customer trends, leading to strategic insights that drove a remarkable 60% increase in sales revenue. Successfully accelerated the sales cycle by implementing tools like Proposify to help streamline processes, optimize communication, and improve efficiency measures, resulting in a remarkable 70% reduction in the sales cycle timeline.
C

COMMUNITY BOARD MARKETING INTERN

City Of New York Community Board 17 InternOct 2023 - Dec 2024 • 1 yr 3 mosManaged event logistics and stakeholder correspondence, improving workflow efficiency by 20%. Developed databases to track community concerns, enhancing response times and accountability using Airtable. Assisted in creating digital content for community event promotions, increasing attendance by 15%. Introduced, onboarded, and trained the members on the NationBuilder content management system, improving event promotion efficiency by 25% and enhancing community engagement tracking.
T

ACCOUNT EXECUTIVE

Tally Taylor INC - New Hyde Park NY, NY Full-time EmployeeSep 2017 - Jan 2019 • 1 yr 5 mosLeveraged CRM data analytics from HubSpot to deploy marketing initiatives, resulting in a 20% growth in sales. Introduced, onboarded, and trained team members on Apollo.io, enhancing outreach capabilities and improving lead management efficiency by 40%. Collaborated with the engineering and product teams to identify opportunities for platform enhancements, resulting in a 30% improvement in product performance. Utilize LinkedIn Sales Navigator to identify and connect with potential clients, resulting in a 25% increase in new business opportunities.
M

SENIOR CLIENT SUCCESS MANAGER

Mantra Digital Marketing Agency - Legal Growth MarketingFull-time EmployeeProduct Adoption: Drove a 45% increase in product adoption by developing and delivering tailored training programs and resources for clients. Reduced Churn: Implemented proactive churn-reduction initiatives, reducing customer churn by 35% within the first six months of tenure. Cross-functional team collaboration: Applied Agile methodology to lead and coordinate efforts across marketing, sales, and product teams, executing integrated campaigns that resulted in a 30% improvement in project delivery times and a 20% increase in team alignment and productivity. Legal Compliance: Collaborated with legal and compliance teams to review contracts and marketing materials, ensuring compliance with FTC regulations and maintaining legal integrity. Campaign Management: Managed multi-channel paid media and pay-per-lead campaigns using Google Ads, Meta Ads Manager, and Linkedin Ads, achieving a 45% increase in lead conversions. Data-Driven Strategy: Leveraged HubSpot and Salesforce CRM analytics to identify sales opportunities, driving a 30% increase in upsell revenue. Process Optimization: Automated client onboarding - launch workflows with Zapier and Make.com, reducing onboarding and launch time by 25%. Stakeholder Reporting: Created interactive performance dashboards using Microsoft Power BI, improving client reporting efficiency by 40% when . Client Engagement: Utilized LinkedIn Sales Navigator and Apollo.io for targeted outreach, increasing new business opportunities by 25%.
Reviews
Exceeds Expectations
Exceeds ExpectationsRecommended by clients 1 times.
Exceeds Expectations
Top EarnerHas earned $5k+ on Pangea.
Nkeoma has received Kudos for:
Reliability (1)

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Education

M

Medgar Evers College

Bachelor’s Degree , Computer Information Systems - Network Sytems Management

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.