Top Talent like Mark are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Mark Mazzye

Email Marketing Specialist
Customer Success Manager
Milford, CT, US
Consulting
Email Marketing
Marketing
Digital Strategy
Journey Mapping
Business Development
Shopify
Canva
Azure DevOps
Digital Literacy
Client Management
CRM
Digital Marketing
HubSpot
Salesforce
Klaviyo
MailChimp
Automation
Emails
Available for hire fromNegotiable
Contracts
Marketing Operations & CRM Expert | Lifecycle Campaign Management | Email Journeys | Structured Execution & Impact
Marketing professional with 10+ years of experience delivering results in lifecycle marketing, CRM, and campaign management. Specializes in structured execution across Salesforce Marketing Cloud, email journeys, and cross-functional initiatives, driving measurable impact in regulated and complex industries. Thrives in environments that leverage strengths to ensure flawless execution and operational efficiency. Experienced in leading teams, managing campaigns end-to-end, and aligning marketing systems with business goals. Focused on opportunities in internal marketing operations, lifecycle marketing, or CRM management, with a goal to deliver predictable results and help teams scale efficiently.

Work History

C

Senior Campaign Manager

CognizantChampioned clear communication protocols, resolving conflicts, and fostering a collaborative environment that allowed for successful alignment of customer campaign goals for 25+ stakeholders across the globe. Led end-to-end execution of 7-10 email Journeys per month for pharmaceutical, banking, and non-profit clients, reaching 20k–200k audience members with 95% on-time delivery. Launched scalable automated Welcome Journey in Salesforce Marketing Cloud, boosting first-month engagement by ~20% and 90-day sponsor retention by ~15%. Directed IP warming strategy and deliverability improvements, increasing inbox placement by ~10%. Designed and delivered enablement materials, training global nonprofit teams to independently manage campaigns and reduce errors by ~30%.
S

Client Success Manager

Strum PlatformJun 2023 - Mar 2024 • 10 mosAdvised 20+ nonprofit credit unions on leveraging data and reporting tools to create actionable audience segmentation, increasing targeted campaign efficiency by ~25%. Led onboarding of 7 new clients, streamlining data adoption and improving decision-making speed by ~30%. Developed scalable enablement resources, including training and documentation, improving client autonomy and reducing support escalations by ~40%. Consulted on marketing automation strategies, guiding clients to optimize campaigns and data-driven member engagement, improving response rates by ~15%.
S

Success Manager

SalesforceOct 2020 - Mar 2023 • 2 yrs 6 mosManaged a $120M enterprise portfolio, driving ROI and adoption of integrated marketing campaign tools across 10+ clients. Partnered with executives to identify growth opportunities, resulting in ~10–15% lift in campaign engagement and product adoption. Delivered insights and best practices, improving cross-team collaboration, product adoption, and campaign execution efficiency by ~20%.
S

Campaign Manager

SalesforceOct 2014 - Oct 2020 • 6 yrs 1 moLed multicultural and cross-industry campaigns for 8+ high-value enterprise clients, achieving ~95% on-time delivery. Increased customer retention by ~10% through maturity assessments and actionable, data-driven recommendations. Directed integrated workshops and creative projects, boosting Salesforce product adoption by ~20%. Managed up to 20 concurrent projects weekly, balancing timelines, budgets, and deliverables while serving as the main client contact.
E

Senior Account Manager, Cross-Channel Marketing

Experian Marketing ServicesSep 2012 - Oct 2014 • 2 yrs 2 mosOversaw large online marketing programs and initiatives for large retail clients, improving their efficiency and organization. Analyzed marketing strategies and designs for recurring campaigns and projects, and provided direction for improving overall efficiency and impact. Served as primary liaison for clients and provided data-driven recommendations to help clients achieve their business goals online. Managed daily operations for client base, with regards to production, reporting and data.
I

Consumer and Marketing Coordinator

InterCureAug 2010 - Aug 2012 • 2 yrs 1 moDeveloped new designs for email blasts, giving the company a more professional and cohesive look and feel. Dramatically increased the company's social networking presence by engaging our Facebook users, as well as conceiving and implementing online deals, contests and specials along with corresponding banner ads. Reviewed and revised old templates to align them with the company's new look and feel, and to make them more organized and legible. Created the template for two weekly e-newsletters, as well as writing the contents and blasting them out to customers.
S

Designer

Source InterlinkAug 2007 - Aug 2010 • 3 yrs 1 moCollaborated with marketing managers to conceptualize web-based e-commerce by use of Flash and Dreamweaver in order to attain new and returning customers. Developed visually stimulating print-based ads, brochures, and layouts to market media products via Adobe CS programs. Conceived new campaigns and ideas in both print and web that were tested against, and were measurably more successful than, the older work. Proactively improved existing templates by making them uniform, ultimately saving the company time and money when sending to press.
C

Graphic Designer

Capital SystemsDec 2006 - Aug 2007 • 9 mosUtilized Photoshop, Illustrator and QuarkXPress to create photographic and text layouts for financial and banking companies. Used the concepts created with a team of designers to construct custom layouts based on customer-supplied imagery. Engaged interactively with clients in order to effectively understand the sense of design and branding required to create the product.

Education

S

State University of New York at Oswego

BFA, Graphic Design2001 - 2005
S

State University of New York College at Potsdam

Bachelor's degree, Fine and Studio Arts2000 - 2001

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Marketing Operations & CRM Expert | Lifecycle Campaign Management | Email Journeys | Structured Execution & Impact
Marketing professional with 10+ years of experience delivering results in lifecycle marketing, CRM, and campaign management. Specializes in structured execution across Salesforce Marketing Cloud, email journeys, and cross-functional initiatives, driving measurable impact in regulated and complex industries. Thrives in environments that leverage strengths to ensure flawless execution and operational efficiency. Experienced in leading teams, managing campaigns end-to-end, and aligning marketing systems with business goals. Focused on opportunities in internal marketing operations, lifecycle marketing, or CRM management, with a goal to deliver predictable results and help teams scale efficiently.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Mark are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Mark Mazzye

Email Marketing Specialist
Customer Success Manager
Milford, CT, US
Consulting
Email Marketing
Marketing
Digital Strategy
Journey Mapping
Business Development
Shopify
Canva
Azure DevOps
Digital Literacy
Client Management
CRM
Digital Marketing
HubSpot
Salesforce
Klaviyo
MailChimp
Automation
Emails
Available for hire fromNegotiable
Contracts

Work History

C

Senior Campaign Manager

CognizantChampioned clear communication protocols, resolving conflicts, and fostering a collaborative environment that allowed for successful alignment of customer campaign goals for 25+ stakeholders across the globe. Led end-to-end execution of 7-10 email Journeys per month for pharmaceutical, banking, and non-profit clients, reaching 20k–200k audience members with 95% on-time delivery. Launched scalable automated Welcome Journey in Salesforce Marketing Cloud, boosting first-month engagement by ~20% and 90-day sponsor retention by ~15%. Directed IP warming strategy and deliverability improvements, increasing inbox placement by ~10%. Designed and delivered enablement materials, training global nonprofit teams to independently manage campaigns and reduce errors by ~30%.
S

Client Success Manager

Strum PlatformJun 2023 - Mar 2024 • 10 mosAdvised 20+ nonprofit credit unions on leveraging data and reporting tools to create actionable audience segmentation, increasing targeted campaign efficiency by ~25%. Led onboarding of 7 new clients, streamlining data adoption and improving decision-making speed by ~30%. Developed scalable enablement resources, including training and documentation, improving client autonomy and reducing support escalations by ~40%. Consulted on marketing automation strategies, guiding clients to optimize campaigns and data-driven member engagement, improving response rates by ~15%.
S

Success Manager

SalesforceOct 2020 - Mar 2023 • 2 yrs 6 mosManaged a $120M enterprise portfolio, driving ROI and adoption of integrated marketing campaign tools across 10+ clients. Partnered with executives to identify growth opportunities, resulting in ~10–15% lift in campaign engagement and product adoption. Delivered insights and best practices, improving cross-team collaboration, product adoption, and campaign execution efficiency by ~20%.
S

Campaign Manager

SalesforceOct 2014 - Oct 2020 • 6 yrs 1 moLed multicultural and cross-industry campaigns for 8+ high-value enterprise clients, achieving ~95% on-time delivery. Increased customer retention by ~10% through maturity assessments and actionable, data-driven recommendations. Directed integrated workshops and creative projects, boosting Salesforce product adoption by ~20%. Managed up to 20 concurrent projects weekly, balancing timelines, budgets, and deliverables while serving as the main client contact.
E

Senior Account Manager, Cross-Channel Marketing

Experian Marketing ServicesSep 2012 - Oct 2014 • 2 yrs 2 mosOversaw large online marketing programs and initiatives for large retail clients, improving their efficiency and organization. Analyzed marketing strategies and designs for recurring campaigns and projects, and provided direction for improving overall efficiency and impact. Served as primary liaison for clients and provided data-driven recommendations to help clients achieve their business goals online. Managed daily operations for client base, with regards to production, reporting and data.
I

Consumer and Marketing Coordinator

InterCureAug 2010 - Aug 2012 • 2 yrs 1 moDeveloped new designs for email blasts, giving the company a more professional and cohesive look and feel. Dramatically increased the company's social networking presence by engaging our Facebook users, as well as conceiving and implementing online deals, contests and specials along with corresponding banner ads. Reviewed and revised old templates to align them with the company's new look and feel, and to make them more organized and legible. Created the template for two weekly e-newsletters, as well as writing the contents and blasting them out to customers.
S

Designer

Source InterlinkAug 2007 - Aug 2010 • 3 yrs 1 moCollaborated with marketing managers to conceptualize web-based e-commerce by use of Flash and Dreamweaver in order to attain new and returning customers. Developed visually stimulating print-based ads, brochures, and layouts to market media products via Adobe CS programs. Conceived new campaigns and ideas in both print and web that were tested against, and were measurably more successful than, the older work. Proactively improved existing templates by making them uniform, ultimately saving the company time and money when sending to press.
C

Graphic Designer

Capital SystemsDec 2006 - Aug 2007 • 9 mosUtilized Photoshop, Illustrator and QuarkXPress to create photographic and text layouts for financial and banking companies. Used the concepts created with a team of designers to construct custom layouts based on customer-supplied imagery. Engaged interactively with clients in order to effectively understand the sense of design and branding required to create the product.

Education

S

State University of New York at Oswego

BFA, Graphic Design2001 - 2005
S

State University of New York College at Potsdam

Bachelor's degree, Fine and Studio Arts2000 - 2001

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.