Top Talent like Liz are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Liz Argall

Content Marketing Manager
Product Manager
Product Marketing Manager
Seattle, WA, US
Critical Thinking
Team Building
Artist Management
Collaboration
Management
Growth
Persuasive Writing
Project Development
Zendesk
Communication
Client Management
Instructional Design
Content Writing
Content Development
Content Creation
AI
Technical writer
Technical Writing
B2B Marketing
Client Communication
Instructional Design Coaching
Strategic Planning
Consulting
Management Consulting
Strategy & Business Development
Content Strategy
Available for hire fromNegotiable
Contracts
Content strategist and change management consultant. I work with leaders to go from “I don’t even know what kind of help we need” to “We’ve got a strong crew, a clear map and are ready for the next big challenge.”
Portfolio site: https://lizargall.github.io/docs/intro Creating empowering documentation and processes; where you need it, when you need it. **Documentation is everywhere** I train, inspire and empower SMEs to create stronger documentation. Whether the content is for websites, manuals or in the code. The need for clear documentation, comments and docstrings will become stronger when LLMs interrogate code to provide valuable insights, but only if the code is adequately documented. **Greenfield or legacy documentation** I use data based decision making, stakeholder engagement and content marketing strategies to create documentation, training and websites. Breaking ground for new products or transforming old content into revitalized experiences. **Your organization is unique** I thrive learning about new processes, software, and what matters to your experts and audiences. To write effectively for an organization, it's essential to listen deeply and get hands on experience with their products.

Projects

Acrolinx, demos, consulting, training

In 2017 AI SAAS was still a relatively new concept and Acrolinx was working to express how it was a more powerful and whole of organization product than its nearest competitor, Grammarly. Onboarding new staff and organizations onto Acrolinx could be challenging and time consuming, as the training was either too high level and conceptual, or went into too much detail and could only be provided by the founder. Acrolinx needed to move from simply being a “Super powered Grammarly you can run on dedicated servers that protects your IP,” to a whole of organization content governance tool that enables you to audit content quality, manage risk, and have your organization speak with one voice. Acrolinx clients covered a wide variety of sales verticals, including IT, banking and finance, pharmaceutical and healthcare, and aviation. Acrolinx was particularly powerful in structured authoring environments and in regulatory environments where terminology management was essential. Actions Created powerful demos that helped express the broader scope of Acrolinx, helping clients and potential clients understand how Acrolinx supports data-informed content governance, not just in context coaching at the writer/editor level. Created training, and internal train the trainer training for Acrolinx. This covered how to use Acrolinx as an end user, but most importantly, it gave administrators the information they needed to understand the product, set up and maintain the product for their organization. Championed how AI and human intelligences can work together in collaboration, not competition.See More

Work History

N

Co-Founder

Ngombor Community Development AllianceStrategic Growth: Leading the transition of a grassroots idea into a registered NGO in Uganda, managing fundraising and multi-year project planning. Governance: Partnered with local leadership on budget development and resource allocation while maintaining community-led autonomy. Communication: Created the majority of Ngombor’s external communications, securing international funding and support.
A

Content Strategist, Technical Writer & Change Management Consultant

Argall CreativeProviding documentation and communication infrastructure for Fortune 50 tech companies and global NGOs. Regulatory Compliance: Designed tailored content strategies and documentation roadmaps required to meet EU Energy Efficiency Directive requirements for global data center operations. AI Strategy: Developed training materials and position papers to help technical writers integrate AI effectively and position their skills accurately in a machine-driven era. Operational Maturity: Translated decades of founder knowledge into mature organizational frameworks, creating the institutional memory required for successful leadership transitions. Culture Transformation: Shifted team cultures around documentation by empowering engineers to own their content, reducing bottlenecking and increasing velocity. Governance & Migration: Managed complex migrations including sensitive HR policies and procedures while establishing content quality products for major organizational.
M

Senior Technical Writer, Documentation Program Manager

MetaMar 2022 - Jul 2024 • 2 yrs 5 mosInfrastructure Design: Architected the documentation for the first open science data and tooling release for a product designed to advance AI, machine perception, and AR research. Standards Setting: Delivered technical infrastructure so comprehensive it accelerated global developer adoption and set a new standard for documentation in the field. Leading Edge Documentation: Translated complex academic research into executable developer tools and authored privacy-focused training to de-risk public perception of smart-glasses technology.
3

Technical Writer/Content Manager

343 IndustriesOct 2021 - Feb 2022 • 5 mosLaunch Communication: Produced official release notes and complex guides for the launch of Halo Infinite. Community Growth: Managed high-utility support communication via Twitter, growing the new support account by 54,000+ in two months. Internal Alignment: Managed SharePoint platforms and developed guides to align cross-functional team collaboration.
E

Content Manager

En Masse EntertainmentJan 2019 - Jan 2020 • 1 yr 1 moI had ownership of all User Support content for En Masse Entertainment Games (TERA, Closers, Dark Crystal Resistance: Tactics and Stranger Things 3). Support Transformation: Established a wiki, training materials and policies and procedures that empowered Tier 1 agents to resolve Tier 2-level technical issues. Content Migration: Successfully migrated the support site to Zendesk, clearing 10 years of outdated content and reducing support load through 30% ticket deflection. Product Launches: Crafted user support content for the successful launch of Dark Crystal Resistance: Tactics and Stranger Things 3.

Education

T

The Australian National University

Bachelor’s Degree, English and Anthropology1998 - 2002

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Content strategist and change management consultant. I work with leaders to go from “I don’t even know what kind of help we need” to “We’ve got a strong crew, a clear map and are ready for the next big challenge.”
Portfolio site: https://lizargall.github.io/docs/intro Creating empowering documentation and processes; where you need it, when you need it. **Documentation is everywhere** I train, inspire and empower SMEs to create stronger documentation. Whether the content is for websites, manuals or in the code. The need for clear documentation, comments and docstrings will become stronger when LLMs interrogate code to provide valuable insights, but only if the code is adequately documented. **Greenfield or legacy documentation** I use data based decision making, stakeholder engagement and content marketing strategies to create documentation, training and websites. Breaking ground for new products or transforming old content into revitalized experiences. **Your organization is unique** I thrive learning about new processes, software, and what matters to your experts and audiences. To write effectively for an organization, it's essential to listen deeply and get hands on experience with their products.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Liz are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Liz Argall

Content Marketing Manager
Product Manager
Product Marketing Manager
Seattle, WA, US
Critical Thinking
Team Building
Artist Management
Collaboration
Management
Growth
Persuasive Writing
Project Development
Zendesk
Communication
Client Management
Instructional Design
Content Writing
Content Development
Content Creation
AI
Technical writer
Technical Writing
B2B Marketing
Client Communication
Instructional Design Coaching
Strategic Planning
Consulting
Management Consulting
Strategy & Business Development
Content Strategy
Available for hire fromNegotiable
Contracts

Projects

Acrolinx, demos, consulting, training

In 2017 AI SAAS was still a relatively new concept and Acrolinx was working to express how it was a more powerful and whole of organization product than its nearest competitor, Grammarly. Onboarding new staff and organizations onto Acrolinx could be challenging and time consuming, as the training was either too high level and conceptual, or went into too much detail and could only be provided by the founder. Acrolinx needed to move from simply being a “Super powered Grammarly you can run on dedicated servers that protects your IP,” to a whole of organization content governance tool that enables you to audit content quality, manage risk, and have your organization speak with one voice. Acrolinx clients covered a wide variety of sales verticals, including IT, banking and finance, pharmaceutical and healthcare, and aviation. Acrolinx was particularly powerful in structured authoring environments and in regulatory environments where terminology management was essential. Actions Created powerful demos that helped express the broader scope of Acrolinx, helping clients and potential clients understand how Acrolinx supports data-informed content governance, not just in context coaching at the writer/editor level. Created training, and internal train the trainer training for Acrolinx. This covered how to use Acrolinx as an end user, but most importantly, it gave administrators the information they needed to understand the product, set up and maintain the product for their organization. Championed how AI and human intelligences can work together in collaboration, not competition.

Work History

N

Co-Founder

Ngombor Community Development AllianceStrategic Growth: Leading the transition of a grassroots idea into a registered NGO in Uganda, managing fundraising and multi-year project planning. Governance: Partnered with local leadership on budget development and resource allocation while maintaining community-led autonomy. Communication: Created the majority of Ngombor’s external communications, securing international funding and support.
A

Content Strategist, Technical Writer & Change Management Consultant

Argall CreativeProviding documentation and communication infrastructure for Fortune 50 tech companies and global NGOs. Regulatory Compliance: Designed tailored content strategies and documentation roadmaps required to meet EU Energy Efficiency Directive requirements for global data center operations. AI Strategy: Developed training materials and position papers to help technical writers integrate AI effectively and position their skills accurately in a machine-driven era. Operational Maturity: Translated decades of founder knowledge into mature organizational frameworks, creating the institutional memory required for successful leadership transitions. Culture Transformation: Shifted team cultures around documentation by empowering engineers to own their content, reducing bottlenecking and increasing velocity. Governance & Migration: Managed complex migrations including sensitive HR policies and procedures while establishing content quality products for major organizational.
M

Senior Technical Writer, Documentation Program Manager

MetaMar 2022 - Jul 2024 • 2 yrs 5 mosInfrastructure Design: Architected the documentation for the first open science data and tooling release for a product designed to advance AI, machine perception, and AR research. Standards Setting: Delivered technical infrastructure so comprehensive it accelerated global developer adoption and set a new standard for documentation in the field. Leading Edge Documentation: Translated complex academic research into executable developer tools and authored privacy-focused training to de-risk public perception of smart-glasses technology.
3

Technical Writer/Content Manager

343 IndustriesOct 2021 - Feb 2022 • 5 mosLaunch Communication: Produced official release notes and complex guides for the launch of Halo Infinite. Community Growth: Managed high-utility support communication via Twitter, growing the new support account by 54,000+ in two months. Internal Alignment: Managed SharePoint platforms and developed guides to align cross-functional team collaboration.
E

Content Manager

En Masse EntertainmentJan 2019 - Jan 2020 • 1 yr 1 moI had ownership of all User Support content for En Masse Entertainment Games (TERA, Closers, Dark Crystal Resistance: Tactics and Stranger Things 3). Support Transformation: Established a wiki, training materials and policies and procedures that empowered Tier 1 agents to resolve Tier 2-level technical issues. Content Migration: Successfully migrated the support site to Zendesk, clearing 10 years of outdated content and reducing support load through 30% ticket deflection. Product Launches: Crafted user support content for the successful launch of Dark Crystal Resistance: Tactics and Stranger Things 3.

Education

T

The Australian National University

Bachelor’s Degree, English and Anthropology1998 - 2002

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.