Licelot Richardson Tejeda, MBA, CSM

Project Manager

Operations Manager

New York, NY, US

Group Leadership

Time Management

Management Consulting

Administration

Negotiation

Partnership Management

Team Management

Leadership

Team Building

Collaboration

Agile

Management

Agile Project Management

JIRA

Project Management

Available for hire fromNegotiable

Contracts

Experienced Project Manager & Scrum Master specializing in IT and Business Projects

Having completed my MBA with a specialization in Project Management, I am equipped with the skills and expertise to drive successful project outcomes. With a proven track record in managing both technical and business projects, I seamlessly integrate agile methodologies as a certified Scrum Master. Timely project delivery within budget constraints is a hallmark of my performance. I thrive in fostering collaboration and aligning client objectives with project goals, while also nurturing strong client relationships. Committed to data-driven decision-making, I continuously seek opportunities for improvement and strategic innovation. Let's connect and discuss how we can collaborate for mutual growth and success.

Projects

EMR Migration to In-House System

Role: IT Project Manager Duration: 9 Months As the IT Project Manager, I led the end-to-end migration from a third-party Electronic Medical Records (EMR) system to our internally developed in-house solution. This complex initiative required cross-functional collaboration, technical coordination, and stakeholder management to ensure a seamless transition with minimal disruption to clinical and operational workflows. Key responsibilities and achievements: - Strategic Planning & Execution: Developed the migration roadmap, ensuring alignment with organizational goals, regulatory compliance, and IT best practices. - Cross-Department Coordination: Managed collaboration between IT, clinical staff, operations, and executive leadership to define requirements, validate system functionality, and oversee data integrity. - Data Migration & Quality Assurance: Partnered with data engineers and analysts to migrate patient records, ensuring accuracy, completeness, and security throughout the process. - Change Management & Training: Led change management efforts by coordinating staff training, creating user documentation, and addressing adoption challenges. - Risk Mitigation & Issue Resolution: Proactively identified and resolved potential risks related to data loss, downtime, and system integration, ensuring a smooth transition. - Vendor & Stakeholder Management: Coordinated efforts between internal developers, third-party vendors, and key stakeholders to streamline communication and resolve technical challenges. - Go-Live Support & Optimization: Oversaw the system launch, providing real-time support, gathering feedback, and implementing enhancements post-migration. This project reinforced my ability to drive large-scale IT transformations, align technical execution with business objectives, and lead cross-functional teams tSee More

Work History

IT Project Manager

Child Mind Institute- Data Migration Expertise: Successfully manage end-to-end migration of complex datasets, ensuring seamless integration and enhanced system functionality. - Program Management: Oversee multiple projects simultaneously, leveraging Agile methodologies to optimize timelines, resource allocation, and deliverables. - Stakeholder Collaboration: Partner with cross-functional teams and leadership to align project objectives with institutional priorities, fostering collaboration and user adoption. - Continuous Improvement: Identify opportunities for system and process enhancements to improve efficiency, data security, and user experience.

IT Project Manager

Ocean BankNov 2022 - Nov 2024 • 2 yrs 1 mo•Fostered collaboration and facilitated communication among teams •Planned blueprints for software projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and indicating tests and maintenance. •Cultivated successful Agile partnerships with multiple leaders at the C-level, propelling collaboration and ensuring seamless implementation.

Project Manager

phDataFeb 2022 - Jun 2023 • 1 yr 5 mos•Acted as the primary client liaison, providing regular updates on engagement status, hour reports, project plans, task escalations, and executive summaries. •Conducted efficient meetings with detailed agendas, facilitated discussions, captured notes, and managed action items. •Created documentation, guidelines, and training materials for end-users and provided training sessions to internal teams to ensure the effective adoption of a new system.

Business Analyst

UniphoreSep 2021 - Feb 2022 • 6 mos•Contributed to developing and refining methodologies, processes, and tools that align with delivering high-quality products to customers. •Analyzed and documented business requirements comprehensively, ensuring that the solutions aligned with the desired performance and outcomes. •Designed, created, and optimized solution analytics and reporting mechanisms that showcase the product's value to clients.

Assistant Project Manager

Centers for Disease Control and PreventionSep 2019 - Sep 2021 • 2 yrs 1 mo•Established and executed effective strategies to ensure accurate tracking of project goals through real-time reporting and assessments. •Developed and facilitated training for staff to equip them with the knowledge and skills required for the successful execution of projects. •Facilitated inter-departmental communication by building partnerships with 25+ stakeholders to keep projects on track & ensure alignment in strategy execution.

Claims Research & Resolution Representative

HumanaDec 2018 - Aug 2019 • 9 mos•Conducted in-depth financial analysis: Analyzed claims data to identify trends and root causes of underpayments and processing errors. •Provided data-driven insights: Provided actionable recommendations to improve claims submission processes, contributing to strategic decision-making. •Leveraged cross-functional collaboration: Led internal teams to develop and implement solutions within claims processing systems, enhancing overall operational efficiency.

Virtual Teller

OrientalJun 2018 - Sep 2018 • 4 mos•Managed relationships with a portfolio of retail and small business clients, providing personalized financial solutions. •Analyzed financial conditions: Analyzed client’s cash flow, delivering insights that informed strategic recommendations. •Collaborated with internal stakeholders: Partnered with credit and risk management departments, ensuring that tailored financial solutions adhered to risk analysis and regulatory standards. •Conducted financial assessments: Identified opportunities for cross-selling banking products, •Acted as a liaison between clients and product specialists: Facilitated discussions on financial products, akin to advising clients on strategic business decisions, shareholder relations, and corporate recapitalizations.

Education

Ana G. Mendez University

Master of Business Administration - MBA, Project Management2022 - 2024

Inter-American University of Puerto Rico - Metropolitan Campus

Bachelor's degree, Natural Sciences2016 - 2021

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