Jocelyne P.

With a Bachelor's degree in Studio Arts and a minor in Innovation, Design Thinking, and Entrepreneurial Mindset from Santa Clara University, I have cultivated a diverse professional background. Currently, as a Program Manager at the Miller Center for Social Entrepreneurship, I have successfully implemented data-driven management processes, boosting graduation rates and enhancing document efficiency. Previously, I served as a Medical Illustrator for Fishman Loren, MD, where I created impactful medical illustrations and enhanced numerous images. My experience as a Filer at AC Foods involved organizing billing for over 300 stores and maintaining financial records. Additionally, as Head of UX/UI Design at Locals Insight, I led a team in developing over 40 screen designs, fostering collaboration and guiding the UX process. My multifaceted experience demonstrates a strong ability to innovate and lead across various fields.

Projects

Portfolio Case Study

A detailed case study that I made of two of my work experiences. Other examples are available upon request.

Prosthetic market in rural India research paper

My senior thesis for the honors program at SCU.

Work History

Program Manager

Miller Center for Social EntrepreneurshipFull-time EmployeeExecuting new management processes based on prior data-driven insights, increasing the graduation rate to 86%. Implementing a streamlined file naming convention, resulting in an 80% reduction in document search time.

Program Coordinator

Miller Center of Social EntrepreneurshipFull-time EmployeeDec 2022 - Feb 2023 • 3 mosInitiated a program midway checkpoint to address participant concerns, improving overall engagement by 40%. Guided the programming team as Agile Team Lead, achieving an average of 10 sprint tasks completed per week.

Medical Illustrator

Fishman Loren, MD - Manhattan Physical Medicine & RehabilitationContract EmployeeNov 2022 - Jan 2024 • 1 yr 3 mosCreated 15 illustrations that effectively conveyed complex medical and anatomical concepts to diverse audiences. Enhanced over 160 images through background removal, color correction, and image manipulation techniques.

Filer

AC FoodsPart-time EmployeeAug 2020 - Dec 2022 • 2 yrs 5 mosOrganized monthly billing and paperwork for over 300+ stores. Maintained accounting records and verifying cash & check payments each week for a total of $700,000 annually. Sorted invoices to respective boxes each month for easy record access.

Head of UX/UI Design

Locals InsightJun 2021 - Apr 2022 • 11 mosUtilized a structured weekly meeting format to guide a total of 12 team members (over the course of 10 months) while ensuring efficient task handling. Provided 2 spaces where team members could collaborate on 40+ screens designs as well as guide them through the entire UX process.

UX/UI Designer & Branding

Locals InsightMar 2021 - Jun 2021 • 4 mosDesigned 4 user task flow maps along with 10+ phone screens for the company’s minimum viable product. Led the logo variation design task process amongst the 8 member design team to establish the company’s brand.

Digital Designer

Career LaunchJan 2021 - Jun 2021 • 6 mosComposed 10+ flyers/marketing materials for the company, which were viewed by 1000+ high school/college students in CA. Devised 300+ graphics for the brand, increasing their engagement by 10% across all social media platforms.

Public Relations

SCU Undocumented Students & Allies AssociationSep 2020 - Jun 2021 • 10 mosCreated 10+ graphic design materials through Canva to increase promotion of the USAA social media pages. Assisted 8 other fellow USAA members in planning out events for the organization throughout the academic year.

Marketing/PR Co-coordinator

SCU LEAD Scholars ProgramSep 2020 - May 2021 • 9 mosProduced weekly newsletters during the school year that were sent out to 400+ LEAD members via MailChimp. Created flyers to promote LEAD events via Canva, which increased event attendance amongst members by 15%.

Engineering and UX/UI Designer

OpalApr 2020 - Dec 2020 • 9 mosCollaborated with a 6 person design team to create a 5 minute animated promotional video which strengthened the company’s brand as well as the product’s purpose. Developed 4 components for the phone application’s minimum viable product using HTML, CSS, Java, and React Native languages. Designed several onboarding screens and performance dashboard sections for the Opal mobile application.

Education

Santa Clara University

Bachelor's degree, Studio Arts and Minoring in Innovation, Design Thinking, and Entrepreneurial Mindset2019 - 2021

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