Top Talent like Hitesh are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Hitesh Sundrani

Customer Success Manager
Operations Manager
AI & Machine Learning Engineer
Kasol, HP, IN
Open to relocation
Python
SQL
Microsoft 365
Account Executive
LinkedIn
Emails
Account Management
Microsoft Powerpoint
Google Sheets
Consulting
Microsoft Excel
Google Slides
Microsoft Office
Outbound Sales
SaaS
CRM
Call Center
Problem Solving
Email Support
Technology
Customer Relationship Management
PowerBI
G-Suite
Lead Generation
Sales
Customer Service
Analytical Thinking
Strategy & Business Development
Business Analytics
Available for hire fromNegotiable
Contracts
Full-Time Roles
Looking for opportunities
With a Diploma Masters in Data Science from the International Institute of Information Technology Bangalore and a Bachelor of Commerce in Entrepreneurship from SYMBIOSIS International University, Pune, I bring a robust educational background to my professional endeavors. My experience spans various roles, including Business Development Manager at VeeAR Projects Inc., where I drove IT services and consulting initiatives, achieving 93% of deadlines and significantly growing revenue in the healthcare sector. As a Business Operations Executive at Ziff Davis Performance Marketing, I improved campaign success rates by 15% and enhanced lead conversion rates. At ADP, I managed HR services for Fortune 500 companies, focusing on customer service and business process improvement. Earlier, as a Marketing and Sales Executive at Namo Kitchen Equipment, I increased revenue by 35% through effective marketing and logistics strategies. My expertise lies in data-driven decision-making, stakeholder communication, and strategic business development.

Work History

V

Business Development Manager

VeeAR Projects Inc.Sep 2022 - Jan 2023 • 5 mosBusiness Development for the IT services and IT consulting driven by data analytics. Owned business development and met 93% of the deadlines by identifying and mitigating the roadblocks with the stakeholders and the process teams. Acted as a liaison between solutions, consulting, IT and sales teams to understand demand for new features and solutions and with the help of analytics team, derived insights to capture the untapped market. Developed business strategy for global talent solutions to increase penetration into the healthcare sector which resulted in significant revenue growth. Developed a data-driven approach to track, optimize and implement automation solutions for our client, saving them the time and effort of doing the tasks manually. Day-to-day activities also included managing a team, setting and meeting KPI, creating strategies, presentations and campaigns to meet the targets, performance improvement programs.
Z

Business Operations Executive - HQL

Ziff Davis Performance MarketingAug 2021 - Sep 2022 • 1 yr 2 mosOperation Management for Marketing campaigns for Software as a Service (SAAS). Bridging the gap. Fostered communication with the stakeholders, clients and marketing analytics team resulting in campaign leads delivery and meeting the objective and deadlines, overall, improving campaign success rate by 15%. Effectively worked with clients in the countries like US (primary), Canada, Australia, New Zealand, United Kingdom, Europe and also the APAC region. Business Process Improvement. Coordinated with the research teams to improve client contact discovery and qualifying prospects via Professional networking sites, like LinkedIn, Zoominfo, data.com, Inside view, Slintel, salesloft, etc., resulting in higher lead conversion rates. Sales and Marketing. Developing lead generation programs and executing effective marketing campaigns. Focused on achieving/exceeding daily/weekly/monthly targets defined for self and team. Converting the right business opportunity/lead to an appointment and routing qualified leads to sales and senior leadership for further development and closures. Data Management. Build and maintain database of customers on CRM like Salesforce and HubSpot.
A

Senior Customer Service Representative

ADPDec 2018 - May 2021 • 2 yrs 6 mosManaging multiple forefronts for the Fortune 500 companies within the HR domain - Leave, Benefits, Onboarding, Payroll, Insurance coordinator, Worker's comp, W2. Data management. Hands-on experience with CRM like Siebel and data management via in-house tools. Customer Service. Provided customer service to the clients and their employees regarding all the services mentioned above. Inside sales. Coordinating with the data analytics team and upselling additional services to clients by speaking directly to the key decision makers. Reaching out via email and calls to promote various platforms and services and further closing the sales opportunities with the help of the sales team. Operations Management. Coordinating with workforce analytics team to manage on-floor operations to seamlessly provide customer service. Business Process Improvement. Worked closely with the senior leadership on inculcating several ideas backed by data in the business process which resulted in faster resolutions, lesser hold time, higher customer and employee satisfaction.
N

Marketing and Sales Executive

Namo kitchen equipmentNov 2016 - Nov 2018 • 2 yrs 1 moManaging marketing and sales operations with a company that specializes in Hotel Kitchen Equipment. Communicated weekly with the stakeholders, marketing team and sales & operations team to make sure that all the business goals are aligned and met. Created and maintained relationship with clients and made site visits to understand the client needs and delivered tailored machinery as per client requirement. Added products to the existing range of products resulting in steady availability of products and improved logistic operations effectively to ensure a faster delivery to the clients and observed an increase in revenue by 35%. Planned and executed multiple marketing campaigns successfully to acquire, engage and retain clients.

Education

L

Liverpool John Moores University

Masters in Data Science , Generative AIJan 2024 - Present
I

International Institute of Information Technology Bangalore

Diploma Masters in Data Science, Computer and Information Sciences and Support ServicesJul 2022 - Oct 2023
S

SYMBIOSIS International University, Pune

Bachelor of Commerce - BCom, Entrepreneurship/Entrepreneurial Studies2014 - 2017
S

Symbiosis College of Arts & Commerce

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Looking for opportunities
With a Diploma Masters in Data Science from the International Institute of Information Technology Bangalore and a Bachelor of Commerce in Entrepreneurship from SYMBIOSIS International University, Pune, I bring a robust educational background to my professional endeavors. My experience spans various roles, including Business Development Manager at VeeAR Projects Inc., where I drove IT services and consulting initiatives, achieving 93% of deadlines and significantly growing revenue in the healthcare sector. As a Business Operations Executive at Ziff Davis Performance Marketing, I improved campaign success rates by 15% and enhanced lead conversion rates. At ADP, I managed HR services for Fortune 500 companies, focusing on customer service and business process improvement. Earlier, as a Marketing and Sales Executive at Namo Kitchen Equipment, I increased revenue by 35% through effective marketing and logistics strategies. My expertise lies in data-driven decision-making, stakeholder communication, and strategic business development.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Hitesh are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Hitesh Sundrani

Customer Success Manager
Operations Manager
AI & Machine Learning Engineer
Kasol, HP, IN
Open to relocation
Python
SQL
Microsoft 365
Account Executive
LinkedIn
Emails
Account Management
Microsoft Powerpoint
Google Sheets
Consulting
Microsoft Excel
Google Slides
Microsoft Office
Outbound Sales
SaaS
CRM
Call Center
Problem Solving
Email Support
Technology
Customer Relationship Management
PowerBI
G-Suite
Lead Generation
Sales
Customer Service
Analytical Thinking
Strategy & Business Development
Business Analytics
Available for hire fromNegotiable
Contracts
Full-Time Roles

Work History

V

Business Development Manager

VeeAR Projects Inc.Sep 2022 - Jan 2023 • 5 mosBusiness Development for the IT services and IT consulting driven by data analytics. Owned business development and met 93% of the deadlines by identifying and mitigating the roadblocks with the stakeholders and the process teams. Acted as a liaison between solutions, consulting, IT and sales teams to understand demand for new features and solutions and with the help of analytics team, derived insights to capture the untapped market. Developed business strategy for global talent solutions to increase penetration into the healthcare sector which resulted in significant revenue growth. Developed a data-driven approach to track, optimize and implement automation solutions for our client, saving them the time and effort of doing the tasks manually. Day-to-day activities also included managing a team, setting and meeting KPI, creating strategies, presentations and campaigns to meet the targets, performance improvement programs.
Z

Business Operations Executive - HQL

Ziff Davis Performance MarketingAug 2021 - Sep 2022 • 1 yr 2 mosOperation Management for Marketing campaigns for Software as a Service (SAAS). Bridging the gap. Fostered communication with the stakeholders, clients and marketing analytics team resulting in campaign leads delivery and meeting the objective and deadlines, overall, improving campaign success rate by 15%. Effectively worked with clients in the countries like US (primary), Canada, Australia, New Zealand, United Kingdom, Europe and also the APAC region. Business Process Improvement. Coordinated with the research teams to improve client contact discovery and qualifying prospects via Professional networking sites, like LinkedIn, Zoominfo, data.com, Inside view, Slintel, salesloft, etc., resulting in higher lead conversion rates. Sales and Marketing. Developing lead generation programs and executing effective marketing campaigns. Focused on achieving/exceeding daily/weekly/monthly targets defined for self and team. Converting the right business opportunity/lead to an appointment and routing qualified leads to sales and senior leadership for further development and closures. Data Management. Build and maintain database of customers on CRM like Salesforce and HubSpot.
A

Senior Customer Service Representative

ADPDec 2018 - May 2021 • 2 yrs 6 mosManaging multiple forefronts for the Fortune 500 companies within the HR domain - Leave, Benefits, Onboarding, Payroll, Insurance coordinator, Worker's comp, W2. Data management. Hands-on experience with CRM like Siebel and data management via in-house tools. Customer Service. Provided customer service to the clients and their employees regarding all the services mentioned above. Inside sales. Coordinating with the data analytics team and upselling additional services to clients by speaking directly to the key decision makers. Reaching out via email and calls to promote various platforms and services and further closing the sales opportunities with the help of the sales team. Operations Management. Coordinating with workforce analytics team to manage on-floor operations to seamlessly provide customer service. Business Process Improvement. Worked closely with the senior leadership on inculcating several ideas backed by data in the business process which resulted in faster resolutions, lesser hold time, higher customer and employee satisfaction.
N

Marketing and Sales Executive

Namo kitchen equipmentNov 2016 - Nov 2018 • 2 yrs 1 moManaging marketing and sales operations with a company that specializes in Hotel Kitchen Equipment. Communicated weekly with the stakeholders, marketing team and sales & operations team to make sure that all the business goals are aligned and met. Created and maintained relationship with clients and made site visits to understand the client needs and delivered tailored machinery as per client requirement. Added products to the existing range of products resulting in steady availability of products and improved logistic operations effectively to ensure a faster delivery to the clients and observed an increase in revenue by 35%. Planned and executed multiple marketing campaigns successfully to acquire, engage and retain clients.

Education

L

Liverpool John Moores University

Masters in Data Science , Generative AIJan 2024 - Present
I

International Institute of Information Technology Bangalore

Diploma Masters in Data Science, Computer and Information Sciences and Support ServicesJul 2022 - Oct 2023
S

SYMBIOSIS International University, Pune

Bachelor of Commerce - BCom, Entrepreneurship/Entrepreneurial Studies2014 - 2017
S

Symbiosis College of Arts & Commerce

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.