Chelsea Neely

With a versatile background in web design and social media management, I love creating beautiful and impactful digital experiences for brands. Over the last 5+ years, I've worked with various industries including both B2B and DTC ecommerce brands (from healthcare to tech solutions to a friendly fermented pickle brand!) So whether it's Instagram or LinkedIn that you need help with, I'm here to help you craft a winning strategy.

Work History

Freelance Web Designer + Social Media Manager

Opt In Empire️ Strategy-driven web design and landing page development ️ Coding from a design comp ️ Customizing WordPress and Shopify themes ️ Developing, designing, and deploying social media content for B2B and B2C clients on Instagram, Facebook, Linkedin, and Twitter

Community Manager

Olive My PickleJan 2021 - Aug 2022 • 1 yr 8 mosThis was a hybrid role combining Customer Happiness + Marketing Initiatives ️ Developed macros and SOPs for Customer Happiness Team and trained new members ️ Oversaw all customer touchpoints (website, email, social media, blog, marketing collateral, SMS, etc.) - maintaining brand voice ️ Designed and captured content (graphics, photography, and video) for use on website, blog, and social media ️ Developed Communication Calendar and deployed all emails and social posts ️ Rebranded and redesigned Shopify website, assisted with new MarTech initiatives, and increased conversion rate from 1.7% to 3.9%

Client Account Specialist

SignaramaOct 2018 - Dec 2020 • 2 yrs 3 mos️ Answered all incoming calls and redirected or assisted as needed. Greeted & assisted all walk-in customers. ️ Gathered information needed for sales and processed accordingly. ️ Created estimates, processed orders, and managed client projects.

Sales Funnel Manager

Infinity Marketing GroupMar 2017 - Oct 2018 • 1 yr 8 mosDesigning and creating marketing funnels.

Freelance Web Designer

modernpixieJan 2016 - Oct 2018 • 2 yrs 10 mosUX Design | Defining your ideal user to drive the design. User Personas, Site Maps & User Flows, Wireframes, Look & Feel, Design Comps Front-End Development | Bringing designs to life on the web. HTML, CSS, Flexbox, WordPress

Education

Skillcrush

Web Design & Development

Narrow Way Ministries Bible College

Bible Studies2011

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